The Placement Process
There are three aspects to arranging care that are important to remember:
Your local Home and Community Care Service Support Services (HCCSS) n help you with defining your needs and personal situation, determining your eligibility, locating providers and applying for care.
Residential Care Settings
If you are eligible for admission to a long-term care home, then the HCCSS co-ordinates your application for you and you select your top three choices of homes:
Once the application has been completed and your top three homes have been selected the application is sent to the chosen homes that then review the information and determine their ability to meet the needs of the applicant.
If the long-term care home feels they are able to meet the applicant’s needs, a letter confirming acceptance will be sent out to the applicant or their substitute decision-maker and the HCCSS and the applicants name will be added to the waiting list.
Waiting lists for long-term care are managed by the Home and Community Care Support Services. When the long-term care home has a vacancy, they notify the Home and Community Care Support Services who then makes a bed offer.
Remember, regardless of your situation or the options you are considering, your local Home and Community Care Support Services is here to help with resource information.
Information taken from the MOHLTC website at www.health.gov.on.ca.
- Determining your eligibility (or whether you qualify for a particular service or subsidy)
- Selecting the organization(s) that will provide the service (a “provider organization”)
- Applying for care (filling in the appropriate paperwork)
Your local Home and Community Care Service Support Services (HCCSS) n help you with defining your needs and personal situation, determining your eligibility, locating providers and applying for care.
Residential Care Settings
If you are eligible for admission to a long-term care home, then the HCCSS co-ordinates your application for you and you select your top three choices of homes:
| Type of service | Who selects the provider | Who coordinates the application | Who determines eligibility |
| Supportive Housing | You | You | The Provider |
| Retirement Homes | You | You | The Provider |
| Long-Term Care Homes | You select a maximum of 3 providers (except for short-stay respite or if immediate admission is required). | The HCCSS co-ordinates your application. A doctor or nurse provides medical information for the application. | The HCCSS |
| Type of service | Who selects the provider |
| Supportive Housing | You |
| Retirement Homes | You |
| Long-Term Care Homes | You select a maximum of 3 providers (except for short-stay respite or if immediate admission is required). |
| Type of service | Who coordinates the application |
| Supportive Housing | You |
| Retirement Homes | You |
| Long-Term Care Homes | The HCCSS co-ordinates your application. A doctor or nurse provides medical information for the application. |
| Type of service | Who determines eligibility |
| Supportive Housing | The Provider |
| Retirement Homes | The Provider |
| Long-Term Care Homes | The HCCSS |
If the long-term care home feels they are able to meet the applicant’s needs, a letter confirming acceptance will be sent out to the applicant or their substitute decision-maker and the HCCSS and the applicants name will be added to the waiting list.
Waiting lists for long-term care are managed by the Home and Community Care Support Services. When the long-term care home has a vacancy, they notify the Home and Community Care Support Services who then makes a bed offer.
Remember, regardless of your situation or the options you are considering, your local Home and Community Care Support Services is here to help with resource information.
Information taken from the MOHLTC website at www.health.gov.on.ca.
Financial Assistance
Current accommodation per diem rates are set by the Ontario Ministry of Long Term Care, and are available at the Ministry of Long Term Care website.
Rate Reductions
Residents who are in basic accommodations may be eligible for a reduction in their monthly charges. The resident or Power of Attorney for Property has to provide a Notice of Assessment (received from government upon receipt of your refund or tax bill) from the previous tax year and a T4-A receipt for Old Age Security. An Application for reduction must be completed by resident/Power of Attorney for Property. A simple calculation is then done on site through the Ministry of Long Term Care website to determine if the resident is entitled to a reduction.
Exceptional Circumstances
Residents who are in basic accommodations and do not have a monthly income that will support the minimal rate as set by the Ministry of Long Term Care are able to submit an exceptional circumstance form requesting a further reduction in their monthly charges.
The Ministry requires extensive financial documentation for this reduction. Assistance will be provided at the home to any resident or any resident’s Power of Attorney who is applying for this reduction.
Involuntary Separation
Residents who have a spouse living in the community may apply for an Involuntary Separation reduction. The Ministry does require financial documentation for this reduction. Residents or Power of Attorneys for Property need to contact Income Security at 1-800-277-9914 for further information regarding this reduction. An Involuntary Separation application can be obtained in the Administration Office of the home.
Rate Reductions
Residents who are in basic accommodations may be eligible for a reduction in their monthly charges. The resident or Power of Attorney for Property has to provide a Notice of Assessment (received from government upon receipt of your refund or tax bill) from the previous tax year and a T4-A receipt for Old Age Security. An Application for reduction must be completed by resident/Power of Attorney for Property. A simple calculation is then done on site through the Ministry of Long Term Care website to determine if the resident is entitled to a reduction.
Exceptional Circumstances
Residents who are in basic accommodations and do not have a monthly income that will support the minimal rate as set by the Ministry of Long Term Care are able to submit an exceptional circumstance form requesting a further reduction in their monthly charges.
The Ministry requires extensive financial documentation for this reduction. Assistance will be provided at the home to any resident or any resident’s Power of Attorney who is applying for this reduction.
Involuntary Separation
Residents who have a spouse living in the community may apply for an Involuntary Separation reduction. The Ministry does require financial documentation for this reduction. Residents or Power of Attorneys for Property need to contact Income Security at 1-800-277-9914 for further information regarding this reduction. An Involuntary Separation application can be obtained in the Administration Office of the home.