Amenities
Gift Shop
The Tuck Shop at Richmond Terrace is run and operated by our dedicated Volunteer Association. The Tuck Shop offers a variety of items at a low cost to residents, staff and families. The Tuck Shop is open from Monday to Friday from 10:00 a.m. to 3:00 p.m., and closed on Saturdays and Sundays. The proceeds from sales go back to the residents! When the Tuck Shop is closed, we have on-site vending machines where coffee, hot chocolate, tea, chocolate bars, chips, candy and pop are available.
Room Bookings
Our family dining room is available to families who wish to spend a quiet, private home-like meal setting for their family. It accommodates 6 – 8 people and is located on the 1st floor. There is a microwave, stove, fridge and washroom for your convenience.
The Gathering Place, or “Multi-Purpose” room on the 1st floor is available for booking and can accommodate up to 20 people.
Our dining rooms on 2nd and/or 3rd floors are available for booking from 7-9pm only. They can accommodate 30 – 40 people for larger gatherings, such as private birthday parties, etc. These dining areas have a microwave, sink and coffee maker for your convenience.
To reserve one of our private dining areas just call (519) 736-5571 ext.233 and leave a message or speak directly with one of our recreation team members.
Our dining rooms on 2nd and/or 3rd floors are available for booking from 7-9pm only. They can accommodate 30 – 40 people for larger gatherings, such as private birthday parties, etc. These dining areas have a microwave, sink and coffee maker for your convenience.
To reserve one of our private dining areas just call (519) 736-5571 ext.233 and leave a message or speak directly with one of our recreation team members.
Housekeeping & Laundry
Housekeeping, laundry and maintenance services are monitored by our Executive Director.
Housekeeping
Regular housekeeping and maintenance duties are carried out in accordance with the Ministry of Long Term Care standards to ensure that our environment is clean and safe for the residents, visitors and staff.
Laundry
All clothing will be labelled by the home at the time of move in. New items brought into the Resident should be taken to the laundry to be labelled appropriately prior to the resident wearing these items.
If families choose to be responsible for a residents’ regular laundry, we ask that they notify the Charge Nurse and provide a laundry hamper in the resident’s room. A sign will be posted in the resident’s room indicating that laundry is being done by the family. Soiled clothing, for infection control reasons, must be laundered regularly.
Maintenance
Maintenance is the responsibility of the home. If you have a concern related to the building, please bring it to the attention of the Executive Director.
All electrical appliances brought into the home must be checked by the maintenance person prior to them being plugged in. Electrical items such as electric blankets, heating pads, and extension cords are not allowed.
Housekeeping
Regular housekeeping and maintenance duties are carried out in accordance with the Ministry of Long Term Care standards to ensure that our environment is clean and safe for the residents, visitors and staff.
Laundry
- Daily laundering of clothing is included in the monthly room rate
- Mending is the responsibility of the family unless valet service is purchased at a cost of $15.00 + GST per month
- Ironing or dry cleaning is not included in the facilities laundry service
All clothing will be labelled by the home at the time of move in. New items brought into the Resident should be taken to the laundry to be labelled appropriately prior to the resident wearing these items.
If families choose to be responsible for a residents’ regular laundry, we ask that they notify the Charge Nurse and provide a laundry hamper in the resident’s room. A sign will be posted in the resident’s room indicating that laundry is being done by the family. Soiled clothing, for infection control reasons, must be laundered regularly.
Maintenance
Maintenance is the responsibility of the home. If you have a concern related to the building, please bring it to the attention of the Executive Director.
All electrical appliances brought into the home must be checked by the maintenance person prior to them being plugged in. Electrical items such as electric blankets, heating pads, and extension cords are not allowed.
Hairdressing
The Hairdressing Salon is on the first floor of our home and is open for appointments Monday, Tuesday, & Thursday 9-3. Services of the Hairdresser can be arranged directly with the hairdresser, through the administration office or by speaking to the Nurse Unit Managers. Gift Certificates are available for purchase.
- Billing for hairdressing is added to the monthly statement.
| Wash & set | $19.50 |
|---|---|
| Shampoo / Hair Cut / Set | $26.50 |
| Rinse | $5.00 |
| Perms | $65.50 |
| Cut | $16.50 |
Spiritual Care
Richmond Terrace Chapel
At Richmond Terrace our Chapel is located on the 1st Floor. Nine different denominations come into our Chapel each month to provide spiritual encouragement and fulfillment to our residents. Please see the monthly recreation calendar for the dates for each service as well as the time.
A Celebration of Life Memorial Service is held the last Monday of each month, this is a time for the residents and families to remember their loved ones that have gone on to meet their reward the month before.
The last Monday of November is our Annual Memorial Service. It is a special time set aside to memorialize all the residents who have passed away during the previous 12 months. We create a memorial plaque to hang on our wall. As well we decorate a memorial tree with all our loved ones names to be displayed during the Christmas season.
Richmond Terrace is committed to:
At Richmond Terrace our Chapel is located on the 1st Floor. Nine different denominations come into our Chapel each month to provide spiritual encouragement and fulfillment to our residents. Please see the monthly recreation calendar for the dates for each service as well as the time.
A Celebration of Life Memorial Service is held the last Monday of each month, this is a time for the residents and families to remember their loved ones that have gone on to meet their reward the month before.
The last Monday of November is our Annual Memorial Service. It is a special time set aside to memorialize all the residents who have passed away during the previous 12 months. We create a memorial plaque to hang on our wall. As well we decorate a memorial tree with all our loved ones names to be displayed during the Christmas season.
Richmond Terrace is committed to:
- Provide for the spiritual need of every resident through a variety of religious programs, counselling and one on one visits
- Assess each resident’s spiritual needs upon move in, during times of illness or grieving and throughout the death and dying process
- Provide memorial services to assist residents, families and staff through grieving process
- Provide spiritual counselling for every resident, family member or staff as required or requested